Customer Profile: As a 25-year global leader in IT security, Trend Micro Taiwan, Inc. develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information, providing server security, cloud security, and small business content security.
Challenges and Needs:
• Increase speed to update anti-virus drivers and applications
• Create installers 10 times a day to support frequent updates
• Coordinate development teams across different time zones in Asia and North America
Solution: The company selected Flexera Software’s concurrent licensing model of InstallShield Professional. The result: a significant increase in installation development speed and higher customer satisfaction. The company has decided to upgrade their concurrent license model to InstallShield Premier edition and also increase the total user number of the concurrent licenses.
• Reduction in package preparation time by more than 50%
• Significant increase in speed to publish dates
• Higher customer satisfaction
• Enhanced market competitiveness